Terms and Conditions

In compliance with the new Consumer/Distance Selling Regulations, please note the following terms and conditions:


Payment is taken via PayPal at the checkout. Both the customer and Lacey Bows will receive a copy of the order and receipt of payment.


Orders will be shipped within two working days of cleared payment.

Please ensure address is listed correctly in PayPal as Lacey Bows cannot be held responsible for shipping to an incorrect address.


All orders will be sent via Royal Mail First Class Recorded Delivery.

Proof of postage is always obtained and orders will require a signature upon delivery.


All items are non-refundable unless faulty.

Returns are accepted for faulty goods within 14 days of receiving invoice. A replacement will be issued on receiving the faulty item, which should be sent to Lacey Bows, 85 Rush Green Gardens, Romford, Essex, RM7 0NS.

If it is not possible to replace a faulty item, a full refund will be issued once faulty item is recieved back by Lacey Bows.

Please note that although my items are for fashion purposes, they are not intended as toys.

Some of our accessories contain small parts and are not suitable for under 36 months.

Terms and conditions for using our website

Definition of terms

The term ‘Lacey Bows’ or ‘us’ or ‘we’ refers to the owner of the website.

The term ‘you’ refers to the user or viewer of our website.

Terms of use

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Every effort is made to keep the website online and running smoothly. However, Lacey Bows takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.